Pj99 Terms and Conditions

1. Introduction & Acceptance

By visiting or using the services of pj99 (hereinafter referred to as the "Platform" or "we"), you automatically agree to these terms and conditions. This agreement constitutes a legally binding contract between you (the user) and pj99. We reserve the right to modify these terms at any time, and you will be notified of any changes via email or a notice posted on the site.

These terms and conditions apply to all pj99 products and services — slots, betting, Live Casino, bingo, and any sections added in the future. If you disagree with any part of these terms, please stop using the platform immediately.

2. Eligibility & Registration

The following requirements must be met to open an account and use the services at pj99:

• You must be at least 18 years of age.
• You must not be a resident of any country or region where online gaming is explicitly prohibited.
• Each individual may open only one account. Creating or operating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Opening an account using someone else's identity or providing false information is strictly prohibited.

After registration, we may request a National ID, passport, or other government-issued document to verify your identity. Withdrawals may be blocked until this KYC process is completed.

3. Account Management & Security

Your pj99 account is entirely your own responsibility. Never share your password or login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• The account holder is responsible for all activity on the account.
• You are advised to log in only from trusted devices.
• Pj99 may temporarily suspend an account if suspicious activity is detected.
• Inactive accounts (no transactions for 12 months) may be subject to a maintenance fee.

4. Deposits & Payments

The following deposit methods are available at pj99: Mobile Banking, Nagad, Rocket, bank transfer, Visa/Mastercard, and crypto. Minimum and maximum limits may vary by method.

Before making a deposit, ensure you are using a payment method registered in your own name. Using a third-party payment method may result in funds being forfeited.

5. Withdrawal Policy

The following conditions apply when withdrawing funds from pj99:

• KYC verification must be completed before making a withdrawal.
• The minimum withdrawal amount is BDT 1,000.
• The maximum daily withdrawal limit is determined by your account's VIP tier.
• Withdrawals must be made using the same method used for the deposit, wherever possible.
• Winnings derived from bonuses cannot be withdrawn unless the applicable wagering requirements have been met.
• Additional identity verification may be required for your first withdrawal, which can take 24–72 hours.

6. Bonus & Promotion Terms

Pj99 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be read carefully. The following general rules apply to all bonuses:

• Welcome Bonus: Up to 100% bonus on your first deposit; 30x wagering required.
• Reload Bonus: Up to 50% on weekly deposits; 25x wagering required.
• Cashback: 10%–15% on net weekly losses; no wagering required.
• Free Spins: Applicable to selected slots games; 20x wagering required on winnings.

Pj99 reserves the right to modify, suspend, or cancel any bonus or promotion at any time. Always check the latest terms before claiming a bonus.

7. Gaming Policy & Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair and safe gaming environment at pj99:

• Collecting bonuses through multiple accounts.
• Use of automation software, bots, or scripts.
• Attempting to manipulate game outcomes.
• Deliberately exploiting technical errors on the platform.
• Harassing or defrauding other players.
• Using the platform for money laundering or illegal financing.

Violations of these rules will result in the forfeiture of all balances and winnings, permanent account closure, and legal action where applicable.

8. Responsible Gaming

Pj99 believes gaming is a form of entertainment — not a source of income. We are committed to the mental and financial well-being of every player, and responsible gaming is an integral part of our terms and conditions.

Our platform features:

• Deposit Limit: Set daily, weekly, and monthly limits.
• Session Time Limit: Automatic logout after a set period of inactivity.
• Self-Exclusion: Option to temporarily suspend your account for anywhere from 7 days up to permanently.
• Reality Check: Reminders to take regular breaks during play.

If you feel that your gambling is getting out of control, please contact our support team or Responsible Gaming Visit the page.

9. Privacy & Data Protection

Protecting your personal information is our top priority. pj99 follows the policies below when collecting, using, and storing your data:

• Your information is used solely for service delivery, identity verification, and legal compliance.
• Your information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• You may request to view, correct, or delete your information at any time.

For more details, visit our Privacy Policy Read.

10. Limitation of Liability

Pj99 accepts no liability in the following cases:

• Session interrupted mid-game due to loss of internet connection.
• Loss of account information due to user negligence.
• Transaction delays caused by third-party payment providers.
• Temporary discrepancies in game results due to unexpected technical errors.

In all cases, pj99's maximum liability is limited to the value of the transaction in question.

11. Account Closure & Termination

Pj99 may suspend or permanently close an account without prior notice in the following circumstances:

• Any violation of these terms and conditions.
• Registering with false information.
• Fraudulent or suspicious financial activity.
• Operating multiple accounts.
• By order of a court or regulatory authority.

You may also request account closure at any time through our support team. Any available balance at the time of closure (excluding bonuses) will be returned via the designated method.

12. Dispute Resolution

For any complaints or disputes, please contact our support team first. The deadline for submitting a complaint is 30 days from the date of the incident. The support team generally aims to resolve issues within 7 business days.

If a resolution cannot be reached through support, the matter will be settled through a mutually agreed neutral arbitrator. International gaming law will govern the interpretation and enforcement of this agreement.

13. Changes to Terms & Conditions

Pj99 reserves the right to update these terms and conditions at any time. For significant changes, at least 7 days' notice will be given via email or a platform announcement. Continued use of the service after any changes constitutes acceptance of the updated terms.